We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. New to T-Mobile? This same dialing pattern applies whether you're within the U. Call a country outside the U. Call Mexico from the U. Call back to the U. Call toll-free numbers from outside the U. When you get there, you may need to turn on Data Roaming on your device. Your charger Don't forget to pack your charger and invest in a travel adapter and electrical converter.
Calling while abroad Incoming calls are routed automatically to your phone, but placing a call while you're outside the U. If there's a zero 0 listed before city code, remove the zero. To call back to the U. The plus sign replaces the need to use an IDD code. It's the same to send a text message, too. You can dial when traveling internationally for emergency calls.
If you're in doubt, check the local directory or other resource for the emergency number in that country. Toll-free numbers like or can't be guaranteed to work while abroad. Check into alternate numbers for any you may want to call while traveling. However, you will be charged for the following: If your phone is on when you get an incoming call, even if you don't answer it and it goes to voicemail, the call is charged one minute for the call coming in to the phone. There are no charges at all if your phone is turned off.
If you call your voicemail from your mobile phone to listen to messages, that call will be charged at the international roaming rate of the country you're in. From a landline or other phone, call your mobile number and have it go to voicemail. When it tells you to, enter your voicemail password.
Follow the menu options to check your voicemail messages. Note : Keep in mind, the landline or other phone you're using may charge you for long-distance fees when calling your phone to get your messages.
Check into that ahead of time so you know what to expect. Traveling on cruise ships and ferries Cruise ship roaming is available on selected cruise lines and ferries. To find rates while traveling at sea, visit the International Roaming page , scroll down to Going on a cruise? After reviewing the rates, scroll a little farther down so you can See if your device is compatible by searching for your device.
One tip to avoid higher charges: We recommend that you turn off roaming while the ship is docked in a U. Otherwise, your phone may pick up the ship's network and you'll be charged cruise ship roaming charges for any usage. Once you're out to sea, you can then turn roaming back on and pay the respective usage for data, text, and voice. Our Customer Service number We'll still be right here if you need us while you're traveling and we promise not to get too jealous of your international escapades.
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